Staff Technology Devices
Staff Technology Request
Staff who are not assigned a device but need one to complete their job duties should request approval to pick up a device by emailing their principal. The staff member should bring the email indicating their request has been approved to one of the Technology Support Centers listed below to pick up a device.
Staff Technology Support
Staff who are having trouble with HCPSS applications or devices should email TechSupport@hcpss.org with a detailed description of the issue. If the issue cannot be resolved, the IT team may direct the staff member to the Technology Support Center to borrow a device while theirs is being repaired.
The HCPSS Logistics Center and Ascend One Conference Center are now closed for device exchanges/returns.
Devices may be exchanged or returned at any of the following Technology Support Centers:
- Old Bushy Park Elementary School, Room E2 (door to the left of the front entrance), 2690 Route 97, Glenwood (Building is between Glenwood Middle School and Bushy Park Elementary School)
- Applications Research Laboratory (ARL), Room B37 (door to the right of the front entrance), 10920 Clarksville Pike
Hours of operation are Monday, Wednesday and Friday from 7:30 a.m.-12:30 p.m., and Tuesday and Thursday from 2-5 p.m. Please note that Technology Support Centers are closed any day that HCPSS offices are closed.