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Restaurant Management

Industry: Consumer Services

Job Type: Restaurant Management

Employer: TBD

Position: Restaurant Manager Apprentice

On-The-Job Training: TBD

Related Instruction:
HCC or Restaurant Association of Maryland

Position Overview

Are you passionate about the fast-paced world of hospitality and looking to build a career in restaurant management? As a Restaurant Management Apprentice, you’ll gain practical knowledge in daily operations, team leadership, and customer service, all while working alongside experienced managers. You’ll learn the ins and outs of running a successful restaurant, from handling customer interactions to managing staff and overseeing the financial health of the business. **Your role will include:**

  • Operations Management: Assist in overseeing the day-to-day operations of the restaurant, ensuring smooth service and efficient workflows.
  • Team Leadership: Learn to manage and lead restaurant staff, including scheduling, training, and team coordination.
  • Customer Service Excellence: Ensure exceptional customer experiences by addressing inquiries, resolving issues, and maintaining a welcoming environment.
  • Financial Oversight: Gain insights into the financial aspects of restaurant management, including budgeting, cost control, and inventory management.

The Essentials for Entry

  • Must be in Senior year of high school
  • Submit HCPSS application
  • Must have Must have reliable transportation
  • Must have 4 credits available in schedule for Apprenticeship courses, (ex. schedule: 1-4A or 4B, 5, & 6)
  • Class schedule not to exceed 3 credits including required English and Math to graduate

Your Apprenticeship Action Plan

  • Interview with Employer
  • Receive & Accept Employment Offer
  • Complete On-Boarding
  • Complete On-the-job-Training (20+ hrs a week minimum)
  • Complete Related Instruction (4+ hrs a week)
  • Complete year 1 of 2 year program

Ideal Candidate

The ideal candidate is highly organized, enjoys working in a fast-paced environment, and is passionate about delivering excellent customer service. They are eager to develop leadership skills and learn the business side of managing a successful restaurant.

  • Organized Leader: Ready to take on leadership responsibilities by managing teams and ensuring smooth restaurant operations.
  • Customer-Oriented: Thrives on providing outstanding service to guests, creating positive and memorable dining experiences.
  • Quick Thinker: Capable of making decisions under pressure while maintaining a calm and efficient work environment.
  • Business-Minded: Excited to learn the financial and operational aspects of running a restaurant, including budgeting, inventory, and staffing.
  • Team Player: Works well with others, supporting both staff and management to create a positive and productive workplace.

Note: Completion of this apprenticeship program will earn you 3 credits for on-the-job training and 1 credit for related instruction, contributing to your graduation requirements.