Aetna Open Choice PPO

When you need care, you have a choice. You can receive care within the network and pay less for your care. Or, you can choose to receive care outside the network and still receive benefits, but at a higher cost. There are no referral requirements.

Aetna's nationwide Open Choice PPO network includes 934,260 health care providers; 159,100 of whom are Primary Care Providers (PCPs). This makes it easy to find a network doctor or a hospital, whether you are at home, work or traveling.

Plan Overview

Additional Information

• HCPSS Group Number: 622787
• Claims mailing address:
  Aetna
  PO Box 981106
  El Paso, TX 79998-1106
  
  
• Customer Service Number and Hours: 888-502-3862; 8am-6pm EST; Monday-Friday .
• 24 Hour Nurseline Support with Informed Healthline: 800-556-1555.
• Aetna Voice Advantage® system - available 24 hours a day/7days a week.
• Email Member Services through your secure member website.

Aetna Navigator Registration/Login:

• Look up a claim status.
• Find a doctor, hospital or walk-in clinic. (Direct Link to DocFind)
• Check account balances.
• View and print your ID card.
• Find out how to live a healthier life.
• Learn about Beginning Right Maternity Program.
• View your personal health record.

Aetna Navigator - Find discounts on other related services:

• Gym Memberships and Weight Loss
• Lasik Surgery
• Over the Counter Vitamins
• Massage Therapy
• Dietary and Nutrition Counseling
  

Aetna InteliHelath - The Trusted Source - Locate news, articles and tools to help you lead a healthier life.
(Produced in partnership with Harvard Medical School.)

• Read about diseases and conditions.
• Learn how to create a healthy lifestyle.
• Search our medical dictionary and drug resource center.

Aetna Mobile Apps

• Find and contact a doctor
• View your claims
• View your Personal Health record
• View your ID card