Home
>
About Us
>
Forms and Guidelines
> Resolving Concerns/Office of the Ombudsman
Reporting Concerns/Office of the Ombudsman
Howard County Public School System employees are
committed to parental, family, and community involvement
in the educational process. Parents, families, and
community members are active partners in educating
children and assume a vital role in ensuring success in
school. There will be times when a parent, guardian, or
custodian may need to make an inquiry of school system
employees to address a concern.
Parents Guide and Concern Form
This guide outlines the steps -- both informal and
formal -- for responding to parental school-based
concerns so that inquiries or problems are resolved as
quickly and satisfactorily as possible.
Resolving School Concerns and Complaints (pdf)
 Format: Tri-fold brochure optimized for
printing.
(Translations: Spanish, Korean, Chinese, Vietnamese)
Parent Concern
Form (pdf)
As referenced in the guide above, this form is used
as part of the Formal Process of outlining specific
concerns.
Office of the Ombudsman
The services of the Ombudsman are available to any
individual who feels their concern or complaint has not
been satisfactorily addressed through the established
informal and formal processes outlined above.
Rose Dennison
Ombudsman
ombudsman@hcpss.org
410-313-6850
410-313-1590 fax
The Ombudsman serves as a neutral party and makes
every effort to handle reported complaints fairly and
thoroughly, report findings, and assist with the
equitable resolution of conflicts.
Accessing the
Services of the Ombudsman (pdf)
Format: Tri-fold brochure optimized for
printing.
Ombudsman's
Citizen/Employee Complaint Form (pdf)
|
